Futures of Learning

“… te amo sms” By JGil Published Under a Creative Commons License, November 8, 2008.

Brazil possesses the largest mobile phone industry in the Latin American region and the sixth largest mobile phone market in the world (Castells, Fernandez-Ardevol, Qiu and Sey 2006; Barrantes and Halperin 2008, Tigre 2008).  As I discussed in the introduction to Brazil, there are 140.79 million mobile phone subscribers spread among 9 operators who receive licenses on a national and regional basis, the most popular being Vivo, a company owned by Telefónica and Portugal Telecom, with 45 million subscribers as of December 2008. 86.6 per cent of subscribers use GSM. ITU numbers suggest that as early as 2003 there were more mobile phones in Brazil than landlines (see also Castells, Fernandez-Ardevol, Qiu and Sey 2006:16-17). Although penetration rates in Brazil have historically been lower than other countries in Latin America – according to Castells, Fernandez-Ardevol, Qiu and Sey (2006:10) in 2004 penetration rates were around 36 per cent compared with 62 per cent penetration rate in the smaller nation of Chile – in September 2008 the mobile phone penetration rate was 73.2 per cent, a number that signals significant growth in a four to five year time span. 81.1 per cent of the entire mobile phone market is prepaid. Within this context, the youth market represents an important and potentially powerful segment of the current subscribers. According to De Chiara (2004), 40 per cent of new mobile phone subscribers were under the age of 25 and, given the relatively youthful age of Brazil’s population, this number is expected to grow. In today’s blog post, I will be focusing upon mobile phone practices in Brazil as they are shaped by a variety of factors, including class, income, geography and other forms of social location. In addition, I explore the economic dimensions of the mobile phone, with particular attention to the ways in which the integration of mobile phones throughout Brazilian may be contributing to issues of economic development.

Modernity, Distinction and the Mobile Phone

Reflecting what are seen as the two extremes of Brazilian society, academic and popular research on mobile phones in Brazil tends to focus upon the differences between the two segments of Brazilian society—wealthy elite whose consumer tastes tend to reflect interests, tastes and lifestyles of their North American, European and Japanese counterparts (Wilska and Pedrozo 2007) and the lower income areas of Brazil. de Souza e Silva notes that among the highest income populations (primarily located in Rio de Janiero and Sao Paulo), features such as video, cameras and internet access are increasingly popular, but there remain limitations in the types of phones available and the ability to use these features given that mobile phones are expensive and high cell phone tariffs have made the use of cell phones in Brazil one of the most expensive in Latin America (Barrantes and Halperin 2008). As de Souza e Silva characterizes the situation:,

“All these examples show that although high-end services are available, or at least in developmental phase, they still target a very small portion of the population, providing evidence that even within the high-income population, cell phones are still mostly used for voice communication. Moreover, it is important to keep in mind that when we look at usage of these high-end services, we are talking about less than 1% of the population.”

Nascimento (2004) also notes that both ownership and ownership of phones with the latest features serves as a means of social distinction among wealthier high school students, possession being the display of status (cited in Silva 2006, see also Nicolaci-da-Costa 2006).  However, parents of wealthy teens also note that provisioning a mobile phone can also be done for safety; among the wealthiest Brazilians, the fear of kidnapping children and holding them for ransom is common and the mobile phone is viewed as a way to keep connected to their children (and other family members), although indications that mobiles are also an incentive for petty theft (BBC2 2006, Osava 2009).

While their phones may lack the latest features, concerns about status also underpin many lower income Brazilians motivation to obtain a mobile phone. For example, Silva (2008), who is conducting research in Florianopolis, Bar (personal communication) and de Souza e Silva (2007) note that the acquisition of a mobile is particularly significant in according a sense of being modern. Because living without a mobile or with an older model mobile is a source of embarrassment and shame, many low income Brazilians will make significant sacrifices to obtain a phone. Some individuals in Silva’s ongoing study in southern Brazil have been so driven to keep up-to-date with the latest phones and fashions that they exchange their mobiles on an annual basis, despite the fact they often never use it.  Many of the participants in her study keep very little credit on their phone and only use it to receive phone calls. According to Osava (2009), “Nearly 81 percent of cell phones in Brazil use the pre-paid calls systems, and a large proportion are used only to receive incoming calls, because their owners never, or hardly ever, purchase phone cards. Therefore the cost of these cell phones was limited to the initial outlay when they were bought. Market researchers Frost and Sullivan (2006) estimate that pre-paid subscribers talk four times less than post-paid subscribers and many Brazilians use the phone to make a call, but drop the connection akin to what Donner (2007) has described as “flashing” or “beeping” in Ghana, Uganda and other contexts. Often when low income Brazilians receive a call, they look at the recorded number and use a public phone to return the call in order to avoid the cost of purchasing a new phone card (Silva 2008, Frost and Sullivan 2006). In some cases, sharing phones has also been noted (de Souza e Silva 2007).

One of the significant differences in the use of mobile phones in Brazil is the difference between mobility and connectivity. In many parts of the United States, East Asia and Europe, mobile phones have been celebrated for the mobility they enable (Ito, Okabe and Matsuda 2005, Ling 2004, Jain 2002). Because fixed line telephony has always been expensive and, for the lowest income populations, almost inaccessible without the use of illegal electrical and telephone connections (see de Souza e Silva 2007), few individuals articulate the value of the mobile phone to the functionality of mobility. Rather, and as we have seen elsewhere in the global south (Donner 2008, Horst and Miller 2006), the mobile telephone is critical for the connectivity it enables. In other words, while the mobile phone complements and extends ones connectivity among high income Brazilians, the mobile phone is the sole form of communication among low income Brazilians (Castells, Fernandez-Ardevol, Qiu and Sey 2006). What does appear to be unique about the Brazilian case is the extent to which people still rely upon the existing public infrastructure, particularly pay phones, as an important mode of communication. As Bar (personal communication), Silva (2007) and others have noted, this reflects the mobile telecommunications continued commitment to encouraging subscriptions via phone plans and high-end services.

Economic Benefits of the Mobile Phone

“carregadores e baterias” Photo by fbar March 17, 2007. Published under a Creative Commons License.
Throughout the world mobile phones have had important implications for work and the management of time between home and workspaces. Indeed, Castells, Fernandez-Ardevol, Qiu and Sey ’s (2006) recent volume on mobile communication throughout the world devotes an entire chapter to examining how the mobile phone has changed the relationship between these two dominant spheres of life. Within the global south, a significant amount of attention continues to be directed towards the implications of the mobile phones to contribute to income generation (e.g. Donner 2006, Hammond and Prahalad 2004, Horst and Miller 2006, Jenson 2007).  Francois Bar [fn 1] is conducting research in Brazil on motorbike couriers in Sao Paulo. Bar (personal communication) estimates that there are anywhere from 160,000 to 500, 000 large and small-scale couriers in the city who use their mobile phones to coordinate work in the congested streets of Brazil’s business capital. Primarily young and male, the majority of motorbike couriers work for a range of small and large companies. One of the issues that Bar’s ongoing work explores is the extent to which phone plans reflect and/or shape the economic benefits of being a motorbike courier. As Bar describes, young male motorbike couriers own mobile phones on a pre-paid basis and spend their days waiting for a call from a potential employer. This means that they remain completely dependent on a potential employer to facilitate contact and maintain communication. Notably, those with post-paid phone plans are usually more successful economically than their pre-paid counterparts because they can initiate contact and, in some instance, begin to develop relationships with other couriers who they trust to complete a particular job that is not convenient due to time or distance.

Depending on one’s perspective, the economic benefits of the mobile phone is also reflected in the emergence of an informal economy around the theft, refurbishment, resale and circulation of stolen mobile phones. Indeed, many residents of favelas only purchase phones from individuals in the community who traffic in the theft of stolen and cloned mobile phones. This practice became particularly common with the emergence of Global System for Mobile Communication (GSM) that enables users to move SIM cards between devices (de Souza e Silva 2007). In July of 2003, the Brazilian government mandated that all phones should be registered in an effort to prevent cloning of mobile phones (Castells, Fernandez-Ardevol, Qiu and Sey 2006) and de Souza e Silva (2007) notes that in 2005 there were efforts to create an “integrated system” whereby phones could not be activated or re-activated in a different state, or by a different operator. A testament to the success of this informal industry, mobile phones made the list of the top items stolen in Brazil in 2007.

Conclusion
While the maintenance of social connections has been highlighted in the foundational work on mobile phones, there are a number of practices in Brazil that have the potential to add new dimensions to the foundational literature on the mobile phones. For example, the continued reliance on voice amongst Brazilians is attributed to cost such as high subscription rates and phone calls. de Souza e Silva (2007) notes that there are difficulties in defining mobile phone culture in Brazil as the formal measures and the division of units of analysis into states or federacions in Brazil often overlook or diminish socioeconomic disparities, such as rural-urban distinctions within states as well as the complex social geography prevalent in Brazil. For example, in some regions mobile phones are actually cheaper and easier to maintain given the cost of maintaining landlines. These distinctions not only reflect geography and population density as well as social and historical variations in different regions of Brazil. For example, in contrast to other regions of Brazil where people tend to make calls to family who live nearby, many mobile phone users living in regions where migration is common more frequently use their phones to call people in other states or regions. For example, Frost and Sullivan (2006) note that in the state of Bahía, “more than half of rural mobile telephony users make calls to other regions of the country; while close to 80% receive calls from other areas” (32). In addition, in the capital Brasilia, mobile phone penetration rates are quite high and recent estimates suggest that there are more mobile phones than people (Castells, Fernandez-Ardevol, Qiu and Sey 2006; Silva 2007), a trend which is likely due to the presence of the Brazilian government as well as the ease with which cell phone towers could be integrated within the planned town which is shaped like an airplane (some describe it as a butterfly). In effect, the existing case studies of mobile phone practices in Brazil are interesting precisely because they push back at our understandings of the nature of mobile phone and mediated communication as well as the relationship between place and mobile phones, challenging our understanding of traditional markers of difference (e.g. rural and urban, suburban, urban as well as upper and lower class) may or may not be relevant categories of distinction within Brazil and in other locations throughout the world.

fn 1: Francois Bar chairs the Research Working Group for Investigating the Social and Economic Impact of Public Access to Information and Communication Technology (IPAI) is a five-year, CAD $7.2-million research project sponsored by Canada’s International Development Research Centre (IDRC) and the Bill & Melinda Gates Foundation. http://www.ipairesearch.org. He is also involved in the project Comunicaciones Móviles y Desarrollo en América Latina (CMDAL), with support from Fundación Telefónica. In this project he is working with Manuel Castells, Hernán Galperin and Mireia Fernandez-Ardevol.

References:
Bar, Francois. Personal Communication. Interview Los Angeles, CA October 22, 2008.

Barrantes, Roxana and Hernan Galperin. 2008. Can the poor afford mobile telephony? Evidence from Latin America. Telecommunications Policy 32 (2008) 521–530

BBC2. 2006. Brazil’s Evolving Kidnap Culture. BBC2 Online 13 April 2006. http://news.bbc.co.uk/2/hi/programmes/this_world/4898554.stm, Accessed February 2, 2009.

De Chiara, Marcia (2004) ‘Pequenos e Poderosos Ditadores do consumo’ (Small and
Powerful Dictators of Consumption), O Estado de São Paulo, 30 May, 2004, B, p. 4.

de Souza e Silva, A. (2006). Interfaces of hybrid spaces. In A. P., Kavori & N. Arceneaux, (Eds.), The Cell Phone Reader: Essays in Social New York: Peter Lang.

de Souza e Silva, Adriana. 2007. Cell phones and places: The use of mobile technologies in Brazil. In Harvey J. Miller’s Societies and Cities in the Age of Instant Access. Springerlink.

De Souza e Silva, Adriana. 2008. Alien Revolt (2005-2007): A Case Study of the First Location-Based Mobile Game in Brazil. IEEE Technology and Society Magazine Spring 2008: 18-28.

Donner, Jonathan. 2007. The Rules of Beeping: Exchanging Messages Via Intentional “Missed Calls” on Mobile Phones. Journal of Computer-Mediated Communication 13(1).
Donner, Jonathan. 2006. The use of mobile phones by microentrepreneurs in Kigali, Rwanda: Changes to social and business networks. Information Technologies and International Development 3 (2): 3-19.

Donner, Jonathan. 2008. ‘Research Approaches to Mobile Use in the Developing World: A Review of the Literature’,The Information Society,24:3,140 — 159

Frost & Sullivan. 2006. Social Impact of Mobile Telephony in Latin America Report. http://www.gsmlaa.org/files/content/0/94/Social%20Impact%20of%20Mobile%20Telephony%20in%20Latin%20America.pdf, Accessed November 5, 2008.
Hammond, Allen L. and C. K. Prahalad. 2004. Selling to the Poor. Foreign Policy, No. 142 (May - Jun., 2004), pp. 30-37. http://www.jstor.org/stable/4147574, Accessed February 21, 2006.

Horst, Heather A. and Daniel Miller. 2006. The Cell Phone: An Anthropology of Communication. Oxford and New York: Berg.

Jensen, Robert. 2007. The Digital Provide: Information (Technology), Market Performance, and Welfare in the South Indian Fisheries Sector. Quarterly Journal of Economics August 2007, Vol. 122, No. 3: 879–924.

Jain, Sarah Lachlann. 2002.  “Urban Errands: The Means of Mobility.” Journal of Consumer Culture, vol. 2(3): 419–438.

Nascimento, Francisca Silva do. 2004.Os últimos serão dos primeiros: uma análise sociológica do uso do telefone celular. 133f. Dissertação (Mestrado em Sociologia) – Universidade Federal do Ceará, Fortaleza, 2004. Texto completo enviado por correio eletrônico.

Nicolaci-da-costa, Ana Maria. 2006. Cell phones: a “God-given gift” for mothers of youngsters. Psicol. Soc.,.19 (3):108-116.
Osava, Mario. 2009. Cell Phones - Democratising Communications. IPS News March 21, 2009. http://ipsnews.net/news.asp?idnews=36094, Accessed March 21, 2009.

Silva, S. 2008. Living with Mobile Phones in Brazil. Material World Blog June 2008 http://blogs.nyu.edu/projects/materialworld/2008/06/living_with_mobile_phones_in_b_1.html, Accessed July 2, 2008.

Teleco. 2009. Estatísticas de Celulares no Brasil: Total de Celulares (Jan/09): 152,4 milhões. http://www.teleco.com.br/ncel.asp, Accessed March 16, 2009.

Tigre, Paulo Bastos. 2003. Brazil in the Age of Electronic Commerce. The Information Society 19(1): 33 — 43

Wilksa, Terhi-Anna and Sueila Pedrozo. 2007. New technology and young people’s consumer identities: A comparative study between Finland and Brazil. Young 15:4 (2007): 343–368